gracecheung604 | write on time: Tour Thursday

Thursday, October 15, 2009

Tour Thursday

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No more Hourglass Party, all day, everyday! Spent an hour at the Connect store in Cathedral Place today, trying to upgrade my phone. Can someone explain to me why Telus would force me to change to a higher monthly plan, take away my web browsing, and not give me a discount on a phone? Thank goodness I used to work there, so I know the only way to get things done isn’t to talk ad nauseam to the CSR, but just ask to be put through to L&R. Sure enough, that’s what the in-store rep, an ex-colleague from my Cell City days did! Can’t say the process was painful, but it certainly was tedious. I heart my Tour!

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